UNTIL YOU HEAR . WANT TO, TWO INVESTIGATORS EXPRESS A MAJOR PROBLEM AT THE VA. SICK AND WOUNDED VETERANS STRUGGLING TO GET TO THEIR MEDICAL APPOINTMENTS BECAUSE OF PARKING VIOLATIONS. IT'S CLEARLY A VIOLATION. THEY NEED TO BE TICKETTED. Reporter: HE GETS ANGRY WHEN FELLOW WOUNDED VETS STRUGGLE TO GET TO THEIR DOCTOR. THERE IS A GUY WHO COULDN'T GET A SPOT UP CLOSE. THAT TICKS ME OFF. Reporter: HE SAID SERIOUSLY INJURED VETERANS GOING TO HEINZ VA MEDICAL CENTER IN MAYWOOD ARE FORCED TO TRAVEL, WHEEL OR WALK LONG DISTANCES. AND LIKE CAUSING YOU TO BE LATE FOR APPOINTMENTS AND THINGS? ABSOLUTELY. AND IN PART BECAUSE OF A LACK OF PARKING OR ILLEGAL PARKERS LIKE THOSE. WHY ARE YOU PARKED IN THE LOADING ZONE. THAT ISP CALLED FOR. YOU KNOW YOU'RE NOT SUPPOSED TO PARK THERE.
Reporter: ABLE-BODIED FOLKS ARE CONSTANTLY PARKING IN SPOTS FOR VETS WITH DISABILITIES. YOU DON'T HAVE DISABLED PARKING SPOTS? THE CBS TWO INVESTIGATORS FOUND PLENTY OF EXAMPLES. CARS WITHOUT REQUIRED PLACARDS AND WINDOWS SNAGGING SPOTS AND FORCING WOUNDED VOTES TO FIND SPOTS FARTHER AWAY. AND THIS DISABLED VETERAN IS PARKED HERE. THE HOSPITAL IS OVER. THERE. Reporter: EVEN THE LOT RESERVED FOR PATIENTS WITH SPINAL CHORD INJURIES HAD PROBLEMS BUT WE NEVER SAW A SINGLE TICKET ISSUED. WHAT FRUSTRATES YOU ABOUT THIS THE MOST? SEEING VETERANS PUNISHING FROM THE BACK OF THE PARKING LOT WITH A WHEELCHAIR OR WALKER AND THIS IS DISGUSTING. THEY DESERVE BETTER THAN THAT. Reporter: AND THE VALET SERVICE IS A MESS CAUSING DELAYS. AND IF YOU'RE 15 MINUTES LATE TO AN APPOINTMENT, THEY CANCEL IT. Reporter: WE FOUND FIRE LANE AND LOADING ZONE VIOLATORS EVERYWHERE. I WON'T DO IT AGAIN. OKAY. AND YOU CAN RELATE. YOU WERE ONCE IN A WHEELCHAIR. YES. AND TRAVELLING IN AND OUT OF THE VEHICLE WITH A WHEELCHAIR TAKES MORE THAN MOST CAN UNDERSTAND.
Reporter: HE INJURED FIGHT WHOLE SERVING IN IRAQ. WHERE'S HADDIE THERE 32 SURGERIES AND SUFFERS FROM NERVE DAMAGE. THIS IS SOMEONE PARKED IN A LOADING ZONE. IMAGINE TRYING TO GET OUT OF THIS VEHICLE WITH A WHEELCHAIR. THE PERSON IS IN THE SPOT — . EXCUSE ME, SIR. HE WAS PARKED ILLEGALLY FOR HOURS. WHAT ARE YOU DOING PUTTING ME — . BECAUSE — BECAUSE YOU'RE PARKED IN THE SPOT FOR PEOPLE WITH DISABILITIES. THAT IS PURE DISRESPECT TO SOMEONE WHO HAS ENOUGH CHALLENGES IN LIFE. Reporter: THEY NEED TO BETTER PATROL THE LOT AND ISSUE TICKETS OR WARNINGS TO ILLEGAL PARKERS. A SPOKESPERSON SAID THEY ARE UPGRADING THE SPINAL CHORD LOT WITH NEW SIGNS AND STRIPING AND.
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